Opening Our Door

Here is a blog we weren’t able to post during our Baja California roadtrip.  There are a few more blogs to follow shortly!

December 26, 2014:  After an extra long journey to Costa Mesa, CA on Boxing Day, we arrived late at night to pick up Marigold. Thanks to a 7 hour flight delay caused by bad weather in Denver, we finally arrived at VW Surfari at 7 pm to pick up Marigold, with little time to stock up for our 16-day camping expedition.  Our goal was to cross the border at 6 am the next day, so we worried about being able to honour our pre-camping ritual: Trader Joe’s.

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Back in November, Bill Staggs of VW Surfari generously offered to receive our bus off the car carrier and then store it along with his dozen-plus air cooled VW campervans. We’ve gotten to know Bill a little bit by phone as we live over 4,000 km away from one another. You may know him from his appearance in the recently released documentary, “The Bus Movie”.

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So last night we arrived at his shop – weary and anxious to get going – only to discover the sliding door on Marigold was jammed. It would not budge. At this point we are in Bill’s garage, working like possessed zombies half asleep, trying to open the door. It should be noted that we have never had issues with our sliding door. Ever.

We called Bill who was 30 minutes away. He talked us through a series of remedies (including Debbie hip checking the door from the inside repeatedly.)

Nothing worked.

And we were losing patience…

Bill told us to make ourselves at home at VW Surfari’s world headquarters and he’d be over right away. Meanwhile we were course-correcting our trip and praying Trader Joe’s was open late on Boxing Day. Otherwise we’d be losing one valuable day in an already tight schedule to travel the entire Baja California peninsula.

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Bill arrived and quickly went to work on the door. He took charge for no charge, and worked tirelessly for more than an hour. We took the sliding door off, took apart the hinge, replaced parts, deep cleaned everything, and super lubed the seized piece. Bill said he had seen many things, but not a door like ours (which he said was working a few weeks before).

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At 8:45 pm PT, the problem was resolved, Marigold’s door was reinstalled and working better than ever. Without Bill coming to our aide our trip would have been greatly compromised.

He was kind, generous, trusting, patient, wise, and provided a wealth of information. He lives and breathes Baywindows and Vanagons and is a walking encyclopaedia. Fascinating man – someone we’d love to sit around a campfire with for a long chinwag.

Thanks, Bill, for opening the door to your business. And opening Marigold’s door – our home for the next 16 days in Baja California.

On a final note – Trader Joe’s opened their door to us as well! We arrived at 8:50 pm just in time to shop for our trip before they closed at 9 pm. Our grocery list was quite long and TJ’s staff stayed late to allow us to stock up.

 

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